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Privacy Notice

Effective Date: 08.07.25

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Who I Am

I’m Elaine Strappini a self-employed physiotherapist, offering physiotherapy services in Guernsey to support stroke recovery and rehabilitation.

As the data controller, I am responsible for how your personal data is collected, used, and stored. I am registered with the Office of the Data Protection Authority (ODPA).

 

What Personal Data I Collect and Why

I collect personal data to provide safe, effective, and personalised physiotherapy care. This may include:

  • Contact details – name, address, phone number, email (for communication and appointment scheduling)

  • Health and medical information – including medical history, mobility, treatment notes, GP details (to deliver appropriate care)

  • Emergency contact information – in case of urgent need during a session

  • Payment details – if applicable for invoicing

I collect only the data I need to deliver services safely and legally.

 

How I Collect Your Data

  • Directly from you (during assessments, sessions, phone/email conversations, intake forms)

  • With your consent, from other healthcare professionals or services involved in your care

 

Legal Basis for Processing

Under Guernsey’s Data Protection (Bailiwick of Guernsey) Law, 2017, the lawful bases I rely on are:

  • Performance of a contract – to provide you with physiotherapy services

  • Legal obligation – to keep health records as required by professional and legal standards

  • Explicit consent – for processing health data (special category data)

  • Vital interests – in rare cases of medical emergencies

 

How Your Data Is Stored and Protected

I take data security seriously. Your personal data is:

  • Stored securely in encrypted electronic files or locked cabinets

  • Accessed only by me

  • Retained in accordance with legal and professional requirements (typically 8 years after final treatment session)

 

Sharing Your Data

I do not share your personal data with third parties for marketing or unrelated purposes.

I may share data with:

  • Your GP or other healthcare professionals (with your consent)

  • Emergency services if required for your safety

  • In response to a valid court order or legal process.

 

Your Rights

Under data protection law, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (where appropriate)

  • Restrict or object to processing

  • Lodge a complaint with the ODPA

To exercise your rights, please contact me directly.

 

Contact Details

Elaine Strappini

Email: hello@elainestrappini.com
Phone: 07911 728398
ODPA Registration Number: DPA9781
Website: www.elainestrappini.com

You can contact the Office of the Data Protection Authority (ODPA) at www.odpa.gg or call 01481 742074.

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